Expired on: Oct 20, 2021

Job Title:                    Job Counselor

Reports to:                 Wicomico County Department of Social Services

Classification:            Full time, 40 hours/week, non-exempt   

Shift:                           Monday – Friday, 8:00 a.m. to 5:00 p.m.

Salary:                        $17.00/hour

Deadline to apply:     Wednesday, October 20, 2021

Wicomico County Department of Social Services is seeking to fill the position of Job Counselor. The position is located at the American Job Center in Salisbury, MD.


  • Responsible for tracking and reporting data
  • Customer Service
  • Responsible for interviewing customers
  • Complete assessments and determining needs related to self-sufficiency in relation to the work program
  • Responsible for monitoring the customer’s work activities to ensure compliance with federal work participation requirements.
  • Answering telephones
  • Assist and screening applicants for public assistance programs
  • Distributing and collecting customer service surveys


  • Bachelor’s degree from an accredited four-year college or university; may substitute additional experience on a year-for-year basis
  • 1 year prior experience in related field
  • Experience working in an office setting dealing with the general public
  • Possess experience/skills in Google, Excel and Word.
  • Strong focus on customer service
  • Strong organizational skills, attention to details
  • Be self-motivated and results driven
  • Strong customer service skills
  • Clerical office skills

If you are interested in applying for this position, please notify Human Resources in writing by email at jobs@tcclesmd.org; by fax at 410-341-8979; or by regular mail to TCC, 31901 Tri-County Way, Suite 201B, Salisbury MD 21804.  You may also apply at www.tcclesmd.org using the online Employment Application Form. 

Equal Opportunity/Affirmative Action Employer

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