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JOB POSTING NOTICE

Job Title:  Front Desk Customer Service Representative                                                         

Reports to: Somerset County Department of Social Services   

Classification:  Full-time, non-exempt

Shift:   40 hours weekly, 8:00am – 4:30pm Monday – Friday

Salary: $15.00; & limited benefit package

Deadline to apply: December 21, 2021 or until position is filled

Essential Duties and Responsibilities:

  • Greet customers enter Social Services
  • Answer incoming calls and direct them to the appropriate place
  • Assist with screening applicants for public assistance programs
  • Distribute and collect customer service surveys
  • Direct agency traffic

Qualifications

  • Education:  Graduation from an accredited high school or possession of a high school equivalency certificate.
  • Strong focus on customer service.
  • Strong organizational skills and attention to detail
  • Clear speaking voice with a courteous demeanor
  • Experience in performing clerical office duties

If you are interested in applying for this position, please notify Human Resources in writing by email at jobs@tcclesmd.org; by fax at 410-341-8979; or by regular mail to TCC, 31901 Tri-County Way, Suite 201B, Salisbury MD 21804.  You must include a resume or a completed employment application form, detailing your experience as it relates to this position.  You may also apply at www.lowershore.org using the online Employment Application Form. 

Equal Opportunity/Affirmative Action Employer

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