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Expired on: Oct 20, 2021

Job Title:                    Job Counselor

Reports to:                 Wicomico County Department of Social Services

Classification:            Full time, 40 hours/week, non-exempt   

Shift:                           Monday – Friday, 8:00 a.m. to 5:00 p.m.

Salary:                        $17.00/hour

Deadline to apply:     Wednesday, October 20, 2021

Wicomico County Department of Social Services is seeking to fill the position of Job Counselor. The position is located at the American Job Center in Salisbury, MD.

DUTIES AND RESPONSIBILITIES:

  • Responsible for tracking and reporting data
  • Customer Service
  • Responsible for interviewing customers
  • Complete assessments and determining needs related to self-sufficiency in relation to the work program
  • Responsible for monitoring the customer’s work activities to ensure compliance with federal work participation requirements.
  • Answering telephones
  • Assist and screening applicants for public assistance programs
  • Distributing and collecting customer service surveys

REQUIREMENTS:

  • Bachelor’s degree from an accredited four-year college or university; may substitute additional experience on a year-for-year basis
  • 1 year prior experience in related field
  • Experience working in an office setting dealing with the general public
  • Possess experience/skills in Google, Excel and Word.
  • Strong focus on customer service
  • Strong organizational skills, attention to details
  • Be self-motivated and results driven
  • Strong customer service skills
  • Clerical office skills

If you are interested in applying for this position, please notify Human Resources in writing by email at jobs@tcclesmd.org; by fax at 410-341-8979; or by regular mail to TCC, 31901 Tri-County Way, Suite 201B, Salisbury MD 21804.  You may also apply at www.tcclesmd.org using the online Employment Application Form. 

Equal Opportunity/Affirmative Action Employer

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