Job Title:  Office Service Clerk                                            

Reports to: Somerset County Department of Social Services

Classification:  Full-time, non-exempt

Shift:   40 hours weekly, 8:00am – 4:30pm Monday – Friday

Salary: $13.73; & limited benefit package


Deadline to apply: December 4, 2020


An Office Services Clerk is the full performance level of work performing diverse clerical duties which support agency operations and require the review, verification and interpretation of information in order to make determinations and resolve problems in accordance with policies, regulations and laws applicable to agency programs.



  • Review, verify & interpret information in records, applications & other documents by using knowledge of agency policies & procedures
  • Respond to inquiries, make determinations & resolve problems relative to inaccurate or incomplete information & discrepancies in various records and documents being processed
  • Collect fees, make corrections to payments owed or due, post fees & payments to accounts; keep financial records not requiring knowledge of bookkeeping or accounting
  • Assembles & verifies data & compiles information in order to prepare routine statistical & status reports
  • Update & maintain files, logs, schedules, rosters & records
  • Compose routine correspondence to provide or request essential information; explain the status of requests and the procedures to be followed
  • Use computer software applications to enter, edit, validate, search, retrieve & update information; may design, edit, or format reports, graphs & charts



  • Graduation from an accredited high school or possession of a high school equivalency certificate
  • Experience working with the general public
  • Strong focus on customer service
  • Strong organizational skills, attention to details
  • Clear speaking and courteous demeanor
  • Clerical office skills, knowledge of google email/Docs, Excel and Word


If you are interested in applying for this position, please send an Employment Application or resume to  Human Resources in writing by email at jobs@tcclesmd.org; by fax at 410-341-8979; You may also apply at www.lowershore.org using the online Employment Application Form.


Equal Opportunity/Affirmative Action Employer

Job Type: Full Time
Job Location: Somerset DSS
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