Job Title:  Youth Engagement Specialist

Division:  Lower Shore Workforce Alliance

Classification:  Full-time, non-exempt   Monday – Friday  8:00am – 4:30pm

Salary: $35,000 annualized

Deadline to apply: Open until filled


The LSWA Youth Engagement Specialist provides comprehensive case management and advocacy services to Workforce Innovation and Opportunity (WIOA) youth program participants seeking employment and/or career and skills training. 

The WIOA Youth Program delivers comprehensive youth services that focus on assisting eligible, out-of-school youth, with one or more barriers to employment, to prepare for employment and postsecondary educational opportunities; to attain educational and /or skills training credentials; and to secure employment with career/promotional opportunities. 


  • Connects with community partners to recruit and screen potential participants based on eligibility criteria
  • Helps orient new participants into the program by reviewing program expectations, eligibility, and documentation.
  • Conducts participant initial screening and comprehensive assessment of job readiness, strengths, barriers and long-term and short-term goals.  
  • Creates and updates Individual Service Strategies (ISS) for each participant based on objective assessment results and participant’s goals.
  • Provides program services to participants based on the WIOA 14 Program Elements.
  • Documents provision of services, obtains all supporting documentation, and accurately enters all services/documentation into State database. 
  • Completes and submits case notes for each participant in active and/or follow-up status. 
  • Provides participants with supportive services to reduce barriers to employment and ensure accurate documentation of support services.
  • Helps participants improve employability levels through skills development, resume assistance, and interviewing practice.  
  • Provides outreach to businesses in the community in order to develop employment, internship and work experience opportunities for participants.
  • Provides follow-up services to participants for at least 12 months following active program participation.
  • Complete all assigned professional development trainings.


  • High school diploma, or general education diploma (GED) and one year related experience; or equivalent combination of education and experience
  • Minimum one year direct service experience working with low income individuals in a social service, employment, educational or instructional setting
  • Excellent customer service skills
  • Strong organizational skills, attention to detail
  • Valid driver’s license, acceptable driving record and reliable transportation
  • Proficiency with database software, Microsoft Word, Outlook and Excel
  • Experience providing job readiness and employment services to individuals preferred


  • State of Maryland Employees Health & prescription coverage
  • Dental, Vision, Life, and AD&D Insurances available
  • Annual, Personal & Sick Leave
  • Participation in the Maryland State Retirement & Pension System
  • Holiday pay

If you are interested in applying for this position, please notify Human Resources in writing by email at jobs@tcclesmd.org; by fax at 410-341-8979; or by regular mail to TCC, 31901 Tri-County Way, Suite 201B, Salisbury MD 21804.  You may drop off an application at the American Job Center, located at the same building address.  You may also apply at www.tcclesmd.org using the online Employment Application Form.  You must include a resume, or a completed employment application form detailing your experience as it relates to this position.   

Equal Opportunity/Affirmative Action Employer

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